Epson you suck! Deceptive with ink.

Posted On July 21st, 2010 | 1 Comment

I need to rant!

I just purchased a few days ago, new epson printer inks which cost me $80 in total. I put the inks in, and found that prints were only printing a faint black.

So today I ring up epson, for a solution. They said “clean print heads up to 5 times” and ring back if that doesn’t rectify the situation.

So I did that, and it seemed to start fixing the problem..accept magenta would not work. But I also noticed my ink levels were now almost empty. Remember these are brand new inks…I haven’t even printed out anything apart for the test pages, which is just very small lines in a corner.

So I ring back epson to say a) it still hasn’t fixed the problem and b) now all the printer inks are almost at 0.

The reps reply was, that’s what happens when you clean the heads 5 times. OMG, what’s the point of cleaning them, if the ink gets wasted after the 5th time? So basically I have lost $80 worth of ink.

Epson will not do anything, even though I brought the printer 2 months ago. And when I said I would complain to consumer affairs (our dispute resolution for unfair transactions) they said, “yep just do that”.

I am so annoyed.

My rant is over :)

Comment : “Epson you suck! Deceptive with ink.”

  1. ambette says:

    Wow, that is appalling customer service! I hope you complain to consumer affairs and I hope they get fined!

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